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Mid Market Success Consultant - Upsell

Sprout Solutions

Sprout Solutions

Mandaluyong, Metro Manila, Philippines
Posted on Jan 22, 2025


MAIN AREA OF RESPONSIBILITY:

As a Mid Market Success Consultant, you will be responsible for driving sales and revenue growth within the mid-market segment. Your primary focus will be on identifying and engaging with mid-sized companies, understanding their specific business needs, and offering tailored solutions from our product or service offerings. This role requires a keen ability to build strong relationships, navigate complex sales processes, and meet revenue targets while delivering exceptional customer experiences.

Responsibilities:

  • Mid Market Client Acquisition : Conduct thorough market research to identify potential mid-market clients and build a robust sales pipeline in our roster of current clients. Utilize various channels, such as cold calling, networking events, digital prospecting, and referrals, to generate leads and opportunities.
  • Account Management: Nurture existing mid-market client relationships, in collaboration with CSMs, ensuring their satisfaction and identifying opportunities for upselling and cross-selling additional products or services. Participate in Product Alignment, Renewal discussions and courtesy visits (mostly onsite).
  • Consultative Selling: Engage with existing mid-sized accounts to gain a deep understanding of their business objectives, pain points, and growth strategies. Present our products and services as effective solutions that align with their specific needs.
  • Solution Presentations: Deliver compelling and persuasive presentations to mid-market clients, showcasing the unique value proposition of our offerings and how they can address their business challenges.
  • Proposal Development: Collaborate with the product and marketing teams to develop customized proposals that meet the specific requirements of mid-market clients. Ensure proposals are comprehensive, competitive, and tailored to the client's industry.
  • Negotiation and Deal Closure: Lead negotiations with mid-market clients to reach mutually beneficial agreements. Handle objections and address concerns to ensure successful deal closure.

Qualifications:

  • Proven track record of successful B2B sales, with a focus on mid-market clients.
  • In-depth knowledge of mid-market sales processes and methodologies.
  • Excellent communication and presentation skills.
  • Strong business acumen with the ability to understand the complexities of mid-sized companies' needs.
  • Self-motivated, target-driven, and able to work independently as well as collaboratively in a team environment.
  • Experience using CRM tools and other sales software for lead management and reporting is advantageous.
  • Familiarity with mid-market trends and industry dynamics is a plus.